There are several reasons that you need to factory reset series, you will know the reason when you need to factory reset it.  :) These are ...

My environment:  UCM 8.5.1.10000-26 When you have a 79xx phone and 99xx phones and with both of them configured with Call Park, you will f...

There are numerous way to get the List.xml from UCM, however if you don't have a tftp client like the one built-in on Mac or Linux, but ...

My environment:  UCM 8.5.1.10000-26, CUC 8.5.1.10000-26 Live record is a cool feature that you can record your conversation or even serve ...

My environment:  IP Communicator 8.6.1 on Windows Vista I am playing around with the new IP Communicator 8.6.1 in my lab and I've foun...

I have an old post talking about how to factory reset your Cisco IP phone: http://pandaeatsbamboo.blogspot.com/2008/02/ip-phone-factory-res...

My environment:  UCM 8.5.1.10000-26, Cisco Mobile 8.1.1, CUP 8.5.2.10000-49 Cisco Mobile default will use the LDAP jpegPhoto field to stor...

My environment:  UCM 8.5.1.10000-26, CUP 8.5.2.10000-49 Starting from UCM 7.1(5), 6921 is consuming 2 DLUs instead of 3 in the earlier ver...

My environment:  CUC 8.5.1.10000-26 I've found that the Unity Connection Licensing quite confusing.  For a CUC cluster, it will ship w...

My environment: UCM and CUC 8.5.1.10000-26 There are several steps that are required in order to get the visual voicemail working 1.  ...