This is something I have created around 1.5 years ago.  Just found this video on my hard drive when I tried to free up some space of my hard...

Join the Cisco Jabber Video for Telepresence Beta now and extend your Telepresence Calling Circle. https://www.ciscojabbervideo.com I hav...

My environment:  Cisco ISE 1.0.3.377 I have just installed ISE in my lab environment to test things out and the installation is pretty str...

I failed and the worst part is I think I am doing well and I can't recall I have done anything wrong.  Now the most important thing is t...

When you are deploying MGCP in branch office and the WAN connection between the MGCP gateway and UCM is broken, you can enable fallback on I...

If you try to setup VoiceView Express for a CUE + UCM integration, and get the error: Playback failed Authentication error.  Report this ...

The mask only mask the ReDir number.  Not the caller number, therefore: When branch phone 5002 calls 5001 redir to 1220 (VM Pilot numb...

In previous post I have highlighted the steps and procedures that are required for a UCM + CUE JTAPI integration: http://pandaeatsbamboo.b...

In Cisco CME B-ACD, drop-through option can be configured so that when the AA services receive the incoming call, it will send the call dire...