I have made my app Remote Call Forward and Ring Ring Ring free today!  Download it and give me some feedback!

Another apps that got update is Ring Ring Ring, this is an application that allow you to use your iPhone address book, click to dial usin...

Just have some time to revisit my app in Apple app store, and update some of the bugs, adding new features and resizing for 4-inch displa...

Just got a chance to test out an interesting Meraki feature – Facebook wifi.  That is basically used for say for example a wireless hotsp...

This is how the "Record" button on the IP phone works from the end user perspective.  Make sure you have select "Selective...

In the new MediaSense 9.1 there is a new basic search and play portal available and you can access the link using the below URL: ht...

On UCCE you might want to delegate some of the admin work on Configuration Manager to different user groups like supervisors, script deve...

Mobile Agent is a powerful feature allows agent to use non-Cisco IP phone (I.e. Analog phone, mobile phone, etc) as the agent phone.  The...

Recently I have built a demo environment with UCCE 9.0 + CVP 9.0 + Finesse 9.1 + CUIC 9.0.  There is an issue on CUIC that all the re...

Did a very basic test to run Jabber for Windows on Windows 8 (my home PC), works well  :)