Tuesday, July 21, 2009

Configure Extension Mobility on Cisco Unified Communications Express

My environment: CME 7.1, IOS 12.4(24)T1 on Cisco 2821 ISR

Extension mobility provides the benefit of mobility for end users, which allows a user with a configured profile to log into a phone other than their own and have access to their personal settings.

There are 4 configurable steps required for EM:

1. Configure CME for EM service:

c2821-cme(config)#ip http server
c2821-cme(config)#telephony-service
c2821-cme(config-telephony)#url authentication http://192.168.3.2/CCMCIP/authenticate.asp secretname psswrd
Updating CNF files
CNF files updating complete

c2821-cme(config-telephony)#authentication credential secretname psswrd


2. Configure a Logout profile for an IP phone (ephone):



c2821-cme(config)#voice logout-profile 1
c2821-cme(config-logout-profile)#pin 9999
c2821-cme(config-logout-profile)#user emphone password 123456
c2821-cme(config-logout-profile)#number 4005


3. Enable IP phone for EM:



c2821-cme(config-logout-profile)#ephone 2
c2821-cme(config-ephone)#logout-profile 1




4. Configure a user profile:



c2821-cme(config-ephone)#voice user-profile 1
c2821-cme(config-user-profile)#pin 12345
c2821-cme(config-user-profile)#user panda pass cisco
c2821-cme(config-user-profile)#number 4105


Configuration Video:





Screenshot:



Before Login



1



EM Service



2





Enter username and password defined in user-profile



3



Login Successfully



4



Logout



5

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4 comments:

  1. UnknownJuly 31, 2009 at 10:59 PM

    This comment has been removed by the author.

    ReplyDelete
  2. AnonymousNovember 4, 2013 at 4:45 AM

    Hi,

    I used your configuration but I have not the extension mobility service when I press the service button on the IP Phone.
    Can you tell me how you have set up the service please ? Thank you

    ReplyDelete
  3. AnonymousNovember 4, 2013 at 4:47 AM

    Hi,

    I have not the extension mobility service when I press the service button on the ip phone. Can you tell me how did you configure the service ? Thank you

    ReplyDelete
  4. AnonymousDecember 13, 2013 at 7:11 PM

    does the ip address you used at the beginning have a speacial meaning? Thank u

    ReplyDelete