Thursday, November 19, 2009

Can’t create backup device in Disaster Recovery System

My environment: UC Manager 7.0.1.11000-3

This error message has spent me an hour to troubleshoot, I think it can be phrased better.

Update failed : Unable to access SFTP server or SFTP server too slow to respond.  Please make sure the login credentials and path are correct.

If you are pretty sure that the sFTP server is setup correctly, and you can access the sFTP server via WinSCP.  Check the permission of the folder, make sure the sFTP server user can write to that folder.  It was the permission problem that spent me an hour to troubleshoot!

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