On ISRG2, in order to use cme-srst feature, just installing uck9 license is not good enough.  You also need to activate the cme-srst license...

When you are deploying MGCP in branch office and the WAN connection between the MGCP gateway and UCM is broken, you can enable fallback on I...

The mask only mask the ReDir number.  Not the caller number, therefore: When branch phone 5002 calls 5001 redir to 1220 (VM Pilot numb...

In previous post I have highlighted the steps and procedures that are required for a UCM + CUE JTAPI integration: http://pandaeatsbamboo.b...

Starting from CUCME 4.0, it provides fallback functionality to IP phones that are registered to CUCM , just like SRST , but provide more ...