Showing posts with label 9971. Show all posts
Showing posts with label 9971. Show all posts

Tuesday, July 31, 2012

URI Dialing on UC 9.0 - Directory URI

For UC 9.0, users can dial the called party via URI if they are using 8961, 9951 or 9971.  You can import a LDAP attribute from the AD server, say for example email address, as the URI for that particular DN, known as directory URI.

1.  From System > LDAP > LDAP Directory, choose the Directory URI mapping to the appropriate LDAP attribute.  In my case I will use the mail attribute as the directory URI.


2.  Configure the phone and DN as what you always did.  Then associate the User to the phone device.  Make sure the primary extension is chosen, which is the DN you want the directory URI to bind with.  This is VERY IMPORTANT.  Without that you will not find it working.

3.  Check your DN again, you should see the directory URI appears magically.


4. The Directory URI is put into an automatically generated partition called "Directory URI".  If you wanna call other DN with Directory URI configured, make sure your CSS has the partition Directory URI.

You can try to make a call now.  It only supports on hook dialing for URI dialing, so you press the new call softkey, the press the "A B C" softkey so that you can enter alphanumeric characters.

If you don't want to call the full directory URI, you want to call without the domain name, make sure you change the following in the Enterprise parameter.




One point to note, when you have the URI and name configured on the DN, even you call each other via DN number, the bubble display on phone will still shows URI instead of DN number, even in the Call List it will show URI instead of DN, so when you redial actually you are calling back via URI instead of DN.

Test your call now and good luck!


Thursday, July 5, 2012

Unable to recognize the Camera on 9971 / 9951

In my recent testing I've found that there is an issue in recognizing the camera on 9971 / 9951 when it is powered by PoE, with CDP on the switch DISABLED.  When you "show power inline", without CDP enabled, the power that is drawn is 15.4W and the device type is IEEE PD.  On the phone you will not see the camera under the "Accessories" and no "Self-View" soft keys available on the phone.  "Video capabilities" and "Cisco Camera" have already enabled on UCM admin page under the 9971 device.

Workaround:
In that case you need to enable CDP on the switch, when you "show power inline" you will see the power that drawn is around 12W and the device type is Cisco 9971.  Under "Accessories" in the phone admin settings you will see the camera is recognized, and you can "Self-View" on the phone.

There is no such issue if you are using a power cube or power injector.