VXC 6215 Demonstration (English)

This is the English version:

Previous post with video in Cantonese:
http://pandaeatsbamboo.blogspot.com/2012/09/cisco-vxc-6215-demo-cantonese.html

Device initialization error has occured 1201

My environment:  UCM 8.6.1, CUP 8.5.1, CUPC 8.5.3

I have encountered an error on CUPC saying "Device initialization error has occured.  [1201]".  Everything is working except the softphone and hardphone mode.  It seems to be something is wrong on the UCM side.

The root cause of my problem is when the UCM is installed, it is synchronized with a NTP server with wrong time configured, therefore the tomcat certificate on UCM is expired.  The step to fix this:

1. UCM OS admin page > Security > Certificate management
2. Find the tomcat.pem, click on the certificate and check the validity date
3. If it is expired, click on "Regenerate"
4. Restart the tomcat service in CLI - "utils service restart Cisco Tomcat"

After CUPC logout and login, the softphone and hardphone mode works again!

CUPC Deskphone Video

My environment: UCM 8.5.1, CUP 8.5.1, CUPC, 8.5.3, 9951 with firmware 9.1.1SR1

It is a headache for people that deployed CUVA and loves the experience but they want to upgrade the PC to Windows 7. Currently Windows 7 doesn't support CUVA and one of the alternative is to use CUPC to run deskphone mode with video as it supports CAST in the latest CUPC version.

There are a couple of tips and tricks that you need to bear in mind in order to get this working:

1. Enable "Video Capability" in device
2. Connect your PC to the integrated switch of the phone
3. If that is the new 9951 and 9971 phone, make sure the Unified Camera is not attached to the phone, otherwise CAST connection will be rejected.
4. Check the server health and make sure "Deskphone video" shows green light instead of orange exclamation mark.

Try to make a call and you will have "CUVA" experience with CUPC!