Tuesday, September 6, 2011

CUPC Deskphone Video

My environment: UCM 8.5.1, CUP 8.5.1, CUPC, 8.5.3, 9951 with firmware 9.1.1SR1

It is a headache for people that deployed CUVA and loves the experience but they want to upgrade the PC to Windows 7. Currently Windows 7 doesn't support CUVA and one of the alternative is to use CUPC to run deskphone mode with video as it supports CAST in the latest CUPC version.

There are a couple of tips and tricks that you need to bear in mind in order to get this working:

1. Enable "Video Capability" in device
2. Connect your PC to the integrated switch of the phone
3. If that is the new 9951 and 9971 phone, make sure the Unified Camera is not attached to the phone, otherwise CAST connection will be rejected.
4. Check the server health and make sure "Deskphone video" shows green light instead of orange exclamation mark.

Try to make a call and you will have "CUVA" experience with CUPC!

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