Tuesday, June 4, 2013

"Record" button on Cisco IP phone

This is how the "Record" button on the IP phone works from the end user perspective.  Make sure you have select "Selective Call Recording Enabled" in "Recording Option" under your DN.  In my lab I am using UCM 9.1 and MediaSense 9.1, and if you using BiB active recording it doesn't support video today because the BiB only support voice.  If you are using CUBE SIP media folking it should works with video, however I haven't tried yet.


Anonymous said...

Can you confirm that selective call recording does indeed work natively between MediaSense and UCM without needing a thirdparty application?

Panda eats bamboo said...

Yes it works without 3rd party