Wednesday, February 2, 2011

CME + CUE integration

My environment:  CME and CUE 7.0


CUE can be configured to integrate with CME and UCM, in this post I will give you an example on how to create integration between CME and CUE.  Make sure you have the correct license, as integrating with CME and UCM requires different licenses.


Sample Configuration for CME+CUE integration

On CME side
interface in1/0
     ip unnumbered gi0/0.502
     service-module ip address 1.2.3.253 255.255.255.0
     service-module ip default-gateway 1.2.3.254

ip route 1.2.3.253 255.255.255.255 in1/0

dial-peer voice 4050 voip
     destination-pattern 4050
     session protocol sipv2
     session target ipv4:1.2.3.253
     dtmf-relay sip-notify
     codec g711ulaw
     no vad

telephony-service
     voicemail 4050

ephone-dn 11
     call-forward busy 4050
     call-forward noan 4050 time 10

ephone 14
     number 8000....
     mwi on

ephone 15
     number 8001....
     mwi off

On CUE side
ccn application voicemail
     max session 4

ccn trigger sip phonenumber 4050
     application voicemail
     enabled
     maxsession 4

Done!  You can try to either call in the voicemail pilot or press the envelop button see if you can hear the prompt.  Next step is to create the user in CUE then you can leave a message.

Some other commands that you will find it useful during the integration.

Factory Reset CUE
On CUE
offline
restore factory default

Other commands
CME:     service-module in1/0 session
CUE:     show software license
CUE:     software install clean url ftp://1.2.3.4/xxx.pkg

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