Tuesday, July 21, 2009

Enable Presence Service on Cisco Unified Communications Manager Express

My environment: CME 7.1, IOS 12.4(24)T1 on Cisco 2821 ISR

An iPhone app for CME Config Generation:

Presence enables the calling party to know before dialing whether the called party is available.  It also supports Busy Lamp Field (BLF) speed-dial and phone presence status on directory call-list.
To configure the presence service, you need to:
1. Enable Presence Service
c2821-cme(config-sip-ua)#presence enable
c2821-cme(config-presence)#max-subscription 100
c2821-cme(config-presence)#presence call-list

2. Enable Directory Number (DN) to be watched

c2821-cme#conf t
Enter configuration commands, one per line.  End with CNTL/Z.
c2821-cme(config)#ephone-dn 2
c2821-cme(config-ephone-dn)#allow watch

3. Configure phone 1 to monitor BLF status for ephone-dn 2 (4002).

c2821-cme(config)#ephone 1
c2821-cme(config-ephone)#blf-speed-dial 1 4002 label "Steve Jobs"

Configuration video:

Screenshots for BLF service for speed-dial and call-list:




Anonymous said...

nice tutorial...... i was curious about the icon that says Private to Steve whats that option called and whats the purpose

Anonymous said...

nice work............was curious about the icon that says private to steve. have not seen that icon before what is it used for

Panda eats bamboo said...

That's the whisper intercom between Steve and John.

Anonymous said...

Great tutorial!

zaki said...

This doesnt work in 7961 but for the CIPC.
To make it work for 7961 you need to add presence call-list in ephone and application default in ephone-dn that needs to be watched.